Customer Service

NYRC is dedicated to providing the best customer service by striving to exceed our customers’ expectations and tailoring our processes to meet the individual needs of each client.

  • Employees are knowledgeable and easily accessible
  • All phone calls and emails are promptly returned
  • Provide expedited referral confirmations
  • Offer helpful services such as arranging transportation and interpretation
  • Place assessment reminder calls
  • Provide in-house services as requested